privacy policy


Chaoswale Pvt Ltd, known as, is committed to safeguarding the privacy of our online users. This Privacy Policy outlines how we collect, store, process, use, and manage the information you provide when using our games or applications. This applies whether you access our services directly, such as through our website, or through third-party platforms where our applications are embedded.

Scope of This Policy

This Privacy Policy applies solely to information collected by It does not extend to data collected by third-party websites or mobile applications, even if owns those applications or websites. We are not responsible for the data handling practices of these third parties.

Consent to Data Collection and Use

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy. Please note that we may update this policy periodically, and we encourage you to review it regularly to stay informed of any changes.

Data Processing Standards

Your personal data will be processed in compliance with the Digital Personal Data Protection Act 2023 (DPDPA 2023), which aims to protect the rights of individuals in regards to personal data processing.

Advertising Practices participates in the IAB SEA India transparency and consent framework, adhering to its specifications and policies. IAB SEA India is an association at the Indian level focused on the digital marketing and advertising ecosystem, promoting transparency and user consent.

Controller and contact details

Chaoswale Private Limited, a Indian Private limited company with GST no: 07AAJCC2973Q1ZY, with headquarters in B-22, Basement Madhuban Colony, Vikas Marg, Delhi, New Delhi,110092, India., acts as the data controller in the terms set out in this Privacy Policy. If you have any questions about this Privacy Policy or any other matter regarding personal data, has appointed a Data Protection Officer for these and other matters so please contact us by sending us a letter to the address included in the previous paragraph.


For a better understanding of this Privacy Policy, we provide you with a list of definitions:

“Personal data”: any information relating to an identified or identifiable natural person, directly or indirectly, in particular by reference to an identifier, such as a name, electronic identifiers or email of that natural person;

“Processing”: the operation or set of operations carried out on personal data, whether by automated or non-automated procedures, such as the collection, registration, organization, structuring, conservation, adaptation or modification, recovery, consultation, use, dissemination by transmission, diffusion or any other form of availability, comparison or interconnection, limitation, erasure or destruction;

“User” or “Data subject”: the natural person who uses our Services and who, for some reason, personal data is processed;

“Data controller”: the natural or legal person, the public authority, the agency or other body that, individually or in conjunction with others, determines the purposes and means of processing personal data. For the purposes of this Policy, is the personal data controller;

“Data processor”: natural or legal person, the public authority, agency or other body that processes personal data on behalf and in accordance with the instructions of;

“Personal data recipient”: natural or legal person, public authority, agency or other body that receives personal data provided by; and

“Supervisory Authority”: means an independent public authority that is established by an Indian jurisdiction.

General Principles applicable

Regarding general principles applicable to the processing of personal data, ensures that this data is:

  • Subject to lawful, fair and transparent processing;
  • Collected for specific, explicit and legitimate purposes, not being later processed in an incompatible manner with those purposes;
  • Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  • Accurate and updated whenever necessary, taking all appropriate measures so that the inaccurate data, taking into account the purposes for which it is processed, is erased or rectified;
  • Kept in a way that allows the identification of the user only for the period necessary for the purposes for which the data is processed; and
  • Processed in a way that guarantees data's safety, including protection against its unauthorized or unlawful processing and against its accidental loss, destruction or damage, implementing appropriate technical and organizational measures.

Personal Data's primary objective in collecting user information is to provide and enhance the Service and to enable users to easily navigate and enjoy the Service.

When you install any of the games or applications, we may collect and record the information you provide us voluntarily through third parties such as (“Facebook”) in accordance with the policies and terms of such third parties.

We may collect, process, store and transfer different types of data grouped by the following categories:

  • Identification data such as first name, last name, gender, username, display name, city / region of the world (retrieved from IP address), unique ID (Facebook ID; Apple ID; ID) and global user ID (when it is possible to associate different types of IDs from different games and platforms), other advertisement IDs (IDFA; GAID);
  • Contact data such as email address;
  • Game data such as events, play session ID, play session time, days elapsed, games, among other;

We note that most of this information is treated without us knowing who the user is. This means that we cannot associate directly who is playing our games to a single person even though we receive information from third parties, we do not actively process identifiable data. We do however process personal data in games such as Worlds.

In the case of Facebook we might have access to your first name and Facebook profile photo URL but note that this information is not processed actively by us and we do not use it for other purposes than to send push messages through Facebook. Other information collected is last name, gender and names of Facebook friends and Messenger connections that you provide us.

Sources of data collects two types of data on our users: passive and active.

Passive sources data

Passive collection is data collected when users play games, whether on their mobile device or the web. This data contains the following information:

  • City/region based on your IP address;
  • Session duration;
  • In-game activity - we may collect aggregated information including but not limited to internet protocol addresses, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time of this activity. We use this information to better tailor the Service to your interests, to provide you more efficient customer support, and to overall enhance the Service.

This data does not contain any personally identifying information.

Active sources data

Our active data collection is currently limited to gameplay information such as high scores or game session duration. In the cases where users can and choose to provide information when using their Facebook account to log in, we store:

  • User Access Token: we simply use this token to identify a user from one play session to the next. We do not gain access to any details about the user;
  • If you use Facebook Instant Games and provide consent for such actions, we process your first name and Facebook photo URL to send push messages for our games through bot messages. We do not process this information in the same way we process users' game data and we do not track or identify our users through these data points. Users can turn off notifications as we explain in “User's rights”.

We may also collect data based on direct interactions you have with us such as:

  • Contact enquiries: when you send us an email with an enquiry about a game or other type of questions we may process your contact details, such as your email.
  • Newsletter: you can subscribe to our newsletter through our website. When you do, you are providing us your consent to send you information regarding our Services. Your consent can be revoked at any time. may also invite you to share other information about yourself that may include but is not limited to your:

  • Name and surname;
  • Email;
  • Age or date of birth;
  • Gender;
  • Information about the hardware you may own;
  • Favorite websites, friend information and fan pages

Finally, any time you access the Service, we may collect aggregate information including but not limited to internet protocol addresses, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time of this activity. We use this information to better tailor the Service to your interests, to provide you more efficient customer support, and to overall enhance the Service.

Once again, we do not store any data that can be used to identify and track an individual. However, if non-personal information is collected, for an activity that also requires personal information, may combine your non-personal information with your personal information to provide you with a better user experience, to improve the quality and value of the Services and to analyse how our Services are used.

Other Disclosure of Your Personal Information

You understand and agree that we may be required to disclose any personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to avoid liability, to comply with legal process, including but not limited to a search warrant, subpoena, statute, or court order, or to protect our rights and property, or that of the public. Note that is not required to question or contest the validity of any search warrant, subpoena or other similar governmental request that may receive.

Additionally, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, customer information may be transferred to's successor or assignee, if permitted by and done in accordance with applicable law.

Cookies uses cookies or similar technologies on its websites and games. For more information, please read our Cookie Policy.

External Links

The Service may contain links to other websites. The fact that the Service links to a website or presents a banner ad or other type of advertisement does not mean that has responsibility on what is shown to the users, nor it is a representation of our affiliation with that third party. is in no way responsible for the privacy policies of these other websites to which you choose to access from our Services. Please be sure to read the privacy policies of those websites when exiting our Services.

In addition to information collected as described above, you may choose to share additional information (e.g. through in-game chats) about yourself throughout our Services, such as in games or through other contacts. We remind you that any action you perform with other players is considered public and is of your sole discretion

Third Party Platform

When you use or connect to a website or download a mobile app by or through a Third Party Platform, such as Facebook or other social networking site, you may consent that accesses and/or collects information from that platform, if applicable, as informed by such services. Those third parties may also collect information from your interactions with our services, that collection is managed by that third party, according to the terms of the agreement and your privacy settings with the third party Platform.

Data communication with third parties

In all cases of data access and collection, the information you provide will not be disclosed, rented, leased, loaned, sold, or otherwise voluntarily distributed to unaffiliated third parties and will be used solely for the purpose of providing you with and improving the Service.

We do communicate your data to third parties but in an aggregated and anonymised form, which is not possible for these third parties to identify you as a person.

Thus we share your anonymised or aggregated information with the following third parties:

Analytics Partners ‐ they allow us to better understand how users interact with our Services and help us improve them. These partners may also collect data via their own technologies although has no responsibility for these matters.

Advertisement Partners ‐ we provide them slots for advertisements and these partners are solely responsible for the content they show to the users. We do not share your data with these entities.

Payment Partners ‐ does not have payment partners. We do however have integrated payments on our platforms and these services are provided by the platforms where the users access their games.

Technical, Organisational and Security Measures

We have put in place reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to overcome those measures or use your personal information for improper purposes. Also please note that email and messaging systems are not considered secure, so we discourage you from sending us personal information through these mediums.


Services may be used by minors, submitted to permission given by parents or guardians. In case you are a minor and use the Services, you ensure and warrant towards us that you have obtained the necessary permission from your parent or guardian. Our Services are classified according to the sensitivity of the content shown to our users. This classification materializes by establishing a minimum recommended age for playing our games. The minimum age established in each game might possibly differ based on games' content. This is not related to the processing of data.

As we mentioned previously, most of our user's game data is processed anonymously, thus we do not gear our Services towards children under the age of 13 and we do not knowingly collect personal identifiable information from children under the age of 13. If we know that a child under 13 has provided us with personal information, we will delete such information from our files as quickly as possible.

If you are under 13 and do not understand the content presented in this Policy, please ask for support from your legal representatives - parents or legal guardians.

User's Rights

Regarding personal data processing, our users dispose of rights that may be exercised. Note that if a third-party data controller, such as an advertising partner or a payment processor, is responsible for the information, we will take reasonable steps to inform them of your request, but we recommend you contact them directly in accordance with their own privacy policies to ensure your rights are executed lawfully. Our users have the following rights:

  • Right of Access: right to obtain confirmation that personal data concerning the user is or is not subject to processing and, if so, the right to access such personal data and certain information.
  • Right of Rectification: right to rectify inaccurate personal data concerning the user or to request incomplete personal data to be completed.
  • Right to Erasure: right to obtain the erasure of personal data, without undue delay as long as there are no valid grounds for its conservation, such as cases in which data has to be kept in order to comply with a legal obligation or because legal proceedings are underway.
  • Right to restriction of processing: right to request a limitation on the processing of personal data, in the form of suspension of processing or limitation of the scope of processing to certain categories of data or processing purposes, in accordance with
  • The right to data portability: right to receive personal data that concerns the user in a structured, of common use and automatic reading format and/or the right to transmit this data to another controller.
  • Right of Objection: right of the users to object to the processing of data at any time, as long as there are no legitimate reasons for such processing that prevail over the interests, rights, and freedoms of the users, or for the purposes of declaration, exercise or defense of a right in a judicial proceeding.

You may revoke your consent, in processing activities dependent on obtaining consent, without such revocation invalidating the processing of the data while the consent was in force. This shall be applied to all services (games and website) provided by as long as the user provides the needed information.

You may also exercise your right of erasure or restriction of processing as what regards advertisement by resetting your mobile advertising identifier (IDFA or GAID) or activate “Limit Ad Tracking” in your device's settings in order to make previously collected data non linkable to you or your device anymore and limit further data collection.

Data Breaches

Although our data processing relies on an anonymised and aggregated basis data breaches might occur. In these cases, and if is aware of any risks to the data subject's rights and freedoms we will report these breaches to the relevant Supervisory Authority within 72 hours from the moment we are aware of the occurrence. If the risk is considered high, we will also inform our users of the data breach and what has done to mitigate the risks and future similar breaches. Limited has an escalated process to ensure the security of user data. Information about whether or not user data has been part of a breach is available upon request through our contracts made available in this Policy.

Changes to the Privacy Policy

By using our Services, you are agreeing to the collection and use of your personal information as outlined in this Privacy Policy. We may amend the Privacy Policy from time to time, and we encourage you to consult the Privacy Policy regularly for changes. For convenience, we identify the last date of update on the top of this Policy.